Support

Deuce is a small app built by one player. We read everything that comes in, and answers are usually same day.

Email us: hello@joindeuce.com
Bugs, questions, feedback, and account help all go to the same place. It is a real mailbox that a person reads, not a no-reply address, and you can reply to anything we send you.

What Deuce is

It is very difficult to schedule drilling. Not finding a court, and not learning the sport: aligning schedules with specific people, repeatedly, forever. Deuce is where you add the people you already play with, say when you are free, and let a session fill itself. Every session ends with a confirmation, which builds a record of who actually turns up.

Common questions

How do I delete my account?

In the app: You, then Settings, then Delete account. It is immediate and permanent, and it removes your personal data rather than hiding it.

How do I report someone, or something?

Long press any message to report it, or use the menu on any profile to block or report. We act on reports within 24 hours.

I am not getting notifications.

Check the app's notification permission in your device settings, then the notification toggles in You, then Settings. If both look right and pushes still are not arriving, email us and say which kind you expected.

What does "shows up 9 in 10" mean?

After every session the players confirm it happened. Turning up when you said you would moves it up, and no-shows move it down. New players start in the middle, so nobody arrives carrying a bad record they have not earned.

Deuce deliberately does not show this as a score. You will never see a number out of ten next to somebody, because a number next to a person becomes a grade, and this is not a measure of how good they are. It is one fact about whether they turn up, said in words.

Someone invited me and I do not have the app.

You can answer the invite from the link itself, without an account. Install the app afterwards if you want to keep track of it, and the session you already said yes to comes with you.

Something is broken.

Email us what you tapped and what happened. Screenshots help a lot. Deuce is in beta and fixes ship quickly.

Known issues during beta

• Court data comes from OpenStreetMap and is incomplete in some areas. If your court is missing, you can add it in the app, and that is the fastest way to fix it.

Court data

Court locations are derived in part from OpenStreetMap, copyright OpenStreetMap contributors, available under the Open Database License.