Privacy

Deuce helps pickleball players find partners, schedule sessions, and track their practice. This policy explains what we collect, why, and your choices. Plain language, no surprises.

What we collect

• Account. Your email address, used to sign in.
• Profile. What you provide: display name, username, photo, skill ratings, playing goals and styles, bio, home courts, weekly availability.
• Location. Optional. If you grant permission, we use your approximate location to show nearby courts and partners. We never track location in the background. If you decline, the app works using your chosen home court instead.
• Activity. Sessions you join, confirmations and attendance (which power your reliability score and streaks), drill calls, games, and the practice notes you choose to log. Your journal entries are private to you.
• Messages. Chats you send within the app.
• Device. A push notification token, if you enable notifications.

What we do with it

We use this information to run the product: matching you with compatible partners, scheduling sessions, sending notifications you would expect (a match, a session, a message), and showing your progress. That is it.

We do not sell your data. We do not show ads. We do not share your information with third parties for their marketing. The app contains no third party analytics and makes no tracking calls; the numbers we look at are derived from data the product already needs in order to work.

Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you get text messages from Deuce about a tournament, Messaging Terms explains what those messages are, how you opt in, and how to stop them.

What others see

Players you are connected with, through shared groups, friends, or shared sessions, can see your public profile: name, photo, rating, playing goals, reliability, streaks, and home court. Your journal, your messages, your exact location, and who responds to your drill calls are never public. Access rules are enforced at the database level rather than in the app, so a change to the app cannot widen them by accident.

Answering an invite without an account

If a friend sends you a link to a game, you can answer it on this website without creating an account. In that case we store the name you type and the note you choose to leave, attached to that session, so the person who invited you can see who is coming. We set one functional cookie on the invite page to remember which invite this browser already answered. It carries no tracking value, it is not shared, and it expires after 30 days. If you later create an account, that answer becomes part of your record.

Where it lives

Data is stored with Supabase, our database and authentication provider, on infrastructure in North America. Email delivery is handled by our email provider solely to send sign-in codes and notifications. Both of those process data on our behalf and do not use it for their own purposes.

This website, and what Shopify collects

joindeuce.com runs on Shopify, and that is worth stating plainly rather than leaving you to find it. Shopify sets its own cookies and collects its own storefront analytics on any page you load here, including pages that have nothing to sell. That is Shopify's collection rather than ours, we do not control all of it, and we cannot switch all of it off.

What we can tell you is what we do not do. We add no analytics of our own to this site. There is no advertising pixel. We do not use any of it to market to you, and we do not combine it with your account.

None of this applies to the app. The app contains no third party analytics and makes no tracking calls at all. The same goes for the invite page, which is served from go.joindeuce.com and is not a Shopify page. This section exists because a promise you cannot verify is worth nothing, and this one is verifiable in your browser in about ten seconds.

Your choices

• Delete your account at any time in the app, under You, then Settings, then Delete account. This permanently removes your account and personal data.
• Location and notifications can be turned off in your device settings at any time.
• Blocking and reporting. You can block any player and report any message. We act on reports within 24 hours.
• You can request a copy of your data, or its deletion, by contacting us.

Age

Deuce is for players 17 and older.

Changes

If this policy changes materially we will note it in the app. Continued use after a change means you accept the updated policy.

Contact

Questions, data requests, or reports: hello@joindeuce.com